Terms and Conditions - Jet Washing Services

Welcome to our Jet Washing Services. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging our services.

1. Introduction

These Terms and Conditions govern the use of our jet washing services. Our goal is to provide high-quality cleaning solutions while ensuring customer satisfaction and safety. By utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Services Provided

We offer a range of jet washing services tailored to meet both residential and commercial cleaning needs. Our services include but are not limited to:

• Exterior Surface Cleaning: Removal of dirt, grime, mold, and mildew from various surfaces.
• Driveway and Pathway Cleaning: Enhancing the appearance and safety of walkways and driveways.
• Deck and Patio Maintenance: Restoring the beauty and longevity of outdoor living spaces.
• Graffiti Removal: Effective elimination of unwanted markings from surfaces.
• Commercial Property Cleaning: Maintaining the cleanliness and professionalism of business premises.

3. Booking and Scheduling

To schedule a service, please contact us through our designated channels. We strive to accommodate your preferred date and time; however, availability may vary based on demand. Confirming a booking constitutes acceptance of these Terms and Conditions.

3.1 Appointment Confirmation

Upon scheduling, you will receive a confirmation detailing the service specifics, appointment time, and any preparatory steps required on your part.

3.2 Rescheduling and Cancellations

If you need to reschedule or cancel your appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours may incur a fee equivalent to the service charge.

4. Payment Terms

Payment for services is due upon completion unless prior arrangements have been made. We accept various payment methods, including credit cards, debit cards, and bank transfers.

• Pricing: Our pricing structure is transparent and based on the scope of the job, surface area, and any additional requirements.
• Taxes: Applicable taxes will be added to your invoice.
• Late Payments: Payments not received within 30 days of the invoice date may be subject to interest charges.

5. Customer Responsibilities

To ensure effective service delivery, customers are expected to:

• Provide clear and accurate information regarding the cleaning area.
• Ensure unobstructed access to the property during the scheduled service time.
• Remove any fragile or valuable items from the areas to be cleaned.
• Inform us of any specific concerns or areas requiring special attention.

6. Liability and Insurance

We are committed to delivering our services with the utmost care and professionalism. However, certain risks are inherent to jet washing activities.

• Damage to Property: While we take precautions to prevent damage, we are not liable for pre-existing conditions or unforeseen damages unless caused by our negligence.
• Personal Injury: Customers are encouraged to maintain a safe environment. We are not responsible for any personal injuries occurring during our service.
• Insurance Coverage: We maintain comprehensive insurance to cover potential liabilities. A certificate of insurance can be provided upon request.

7. Service Limitations

Our jet washing services are subject to certain limitations:

• We do not guarantee the removal of all stains or damages, especially those caused by long-term neglect or extreme conditions.
• Services cannot be performed on hazardous materials or in unsafe conditions without proper precautions.
• Access to electrical outlets or gas lines must be secured to prevent accidental activation.

8. Privacy Policy

Your privacy is important to us. We collect and use your personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.

For more details, please refer to our separate Privacy Policy document.

9. Dispute Resolution

In the event of any disputes arising from our services, we encourage open communication to resolve issues amicably. If a resolution cannot be reached, the matter may be escalated to mediation or arbitration as per the governing laws.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to customers through appropriate channels. Continued use of our services constitutes acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which our services are provided. Any legal actions related to these terms will be filed in the appropriate courts of that jurisdiction.

12. Acceptance of Terms

By scheduling and utilizing our jet washing services, you confirm that you have read, understood, and agree to abide by these Terms and Conditions in their entirety.